From help desk to cloud infrastructure, Avoty IT Solutions delivers reliable, responsive technology support that keeps your business running — and thriving.
4+
Service Pillars
24/7
Remote Access
100%
Dedicated
Who We Are
Your One-Stop Technology Partner
Avoty IT Solutions provides end-to-end IT support for small businesses, schools, offices, cyber cafés, startups, and companies across Kenya. We simplify technology so you can focus on what matters — your growth. Our IT support covers Windows and iOS operating systems.
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Reliable & Proactive
We don't just fix problems — we prevent them. Regular system checks, updates, and monitoring keep your technology healthy before issues arise.
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Fast Remote Access
Using AnyDesk and TeamViewer, our technicians resolve most issues within minutes — no wait time, no downtime, no disruption to your workflow.
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Cloud-Ready Solutions
From Microsoft 365 to Google Workspace, we set up and manage cloud email, storage, and collaboration tools tailored to your team's needs.
Ready to Transform Your IT?
Join businesses across Kenya that trust Avoty IT Solutions for seamless, expert tech support.
Our Story
Built on Trust, Driven by Technology
We started Avoty IT Solutions with one belief: every business deserves access to reliable, expert IT support.
How It Began
From a Vision to Your Trusted IT Partner
Avoty IT Solutions was founded by tech professionals who noticed a critical gap in Kenya's business landscape: small businesses, schools, and growing companies struggled to access consistent, affordable, and high-quality IT support.
Too often, technology issues brought operations to a grinding halt — lost productivity, frustrated staff, and missed opportunities. We set out to change that, building a company that treats every client's tech challenge as our own.
Today, Avoty IT Solutions serves a growing roster of clients, providing everything from frontline help desk support to cloud infrastructure management — all under one trusted roof.
What Drives Us
Our Core Values
Three principles guide every interaction, every solution, and every decision we make.
01
Technology
We stay ahead of the curve — adopting modern tools, best practices, and cloud-first approaches to deliver solutions that work today and scale tomorrow.
02
Innovation
Cookie-cutter solutions don't cut it. We craft tailored IT strategies that match your unique business needs, workflows, and growth aspirations.
03
Trust
Your data, your systems, your reputation — we handle them with the highest professional integrity. Our clients trust us because we earn it, every single day.
Our Mission
Empowering Businesses Through Reliable Technology
To provide small businesses, schools, offices, and growing organizations with responsive, expert IT support that eliminates technical barriers, boosts productivity, and enables them to operate with confidence in a digital world.
What We Do
Comprehensive IT Services Built for Business
Four powerful service pillars covering everything your business needs to stay connected, protected, and productive.
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Help Desk Services
Fast frontline support for your team's everyday technology needs.
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Login & Password Support
Quick resolution of account lockouts, password resets, and authentication issues across all platforms.
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Email Issues
Troubleshooting email configuration, delivery problems, connectivity, and client setup on any device.
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Printer Problems
Driver installation, network printer configuration, paper jams, and print quality diagnostics.
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Software Errors
Diagnosing and fixing application crashes, error codes, and compatibility issues affecting daily work.
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Basic Troubleshooting
First-level support for hardware and software faults — from connectivity glitches to slow performance — via WhatsApp, phone, or remote session.
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Software Troubleshooting
Deep-level fixes for Windows and iOS operating systems, applications, and security threats.
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Windows Installation & Repair
Fresh installs, OS upgrades, repair installations, and boot issue resolution for all Windows versions.
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Application Errors
Resolving faults in Microsoft Office, web browsers, ERP systems, and business-critical software.
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Virus & Malware Removal
Complete removal of threats, system cleaning, and security hardening to protect your data.
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Software Updates & Installs
Managed installation and updating of software across your fleet — ensuring compatibility and security.
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Cloud & Email Support
Professional cloud collaboration setup and management for modern teams.
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Business Email Setup
Full deployment of Microsoft 365 and Google Workspace — domains, mailboxes, and admin configuration.
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Email Recovery & Troubleshooting
Recovering lost emails, fixing sync issues, resolving spam problems, and migrating data between providers.
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👤
User Account Creation
Onboarding new staff with proper accounts, permissions, and access controls across all platforms.
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Cloud Storage Setup
Configuring and managing OneDrive and Google Drive for secure, organized, team-wide file access.
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Email & Website Hosting
Reliable hosting for your business email and website — set up, managed, and kept running smoothly.
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Access Permissions
Setting up role-based access control — ensuring the right people have access to the right resources, and nothing more.
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Remote System Maintenance
Proactive monitoring and maintenance that keeps systems at peak performance.
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Remote Computer Fixing
Secure remote access via AnyDesk and TeamViewer to diagnose and resolve issues on any computer, anywhere.
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System Updates
Scheduled OS and software updates deployed remotely — keeping systems current, secure, and stable.
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Performance Optimization
Clearing junk, optimizing startup, managing resources, and tuning systems for maximum speed.
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Monitoring & Preventive Maintenance
Continuous system health checks and scheduled maintenance cycles that catch problems before they escalate.
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Need a Specific Service?
Tell us what you're dealing with — we'll put the right solution in place, fast.
Pricing & Packages
Straightforward Plans. Exceptional Support.
Choose the package that fits your business — scale up anytime as your needs grow.
Find Your Fit
Plans Built for Every Business
From one-time fixes to full IT management — we have a plan for where you are right now.
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One-Time Support — Available on Demand
Not ready for a monthly plan? No problem. Avoty IT Solutions offers flexible one-time support sessions for individual issues — software fixes, system checkups, email setup, virus removal, and more. Contact us via WhatsApp or phone for a quote.
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Website Design & Development — Ksh 13,500
We design, develop, and manage static-page websites for small businesses and individuals — a clean, professional online presence at a one-off cost of Ksh 13,500 + domain registration. Contact us via WhatsApp or phone to get started.
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Domain & Email Hosting — Available on Request
We offer reliable domain registration and business email hosting so your team communicates professionally under your own brand (e.g. you@yourcompany.co.ke). Website hosting also available — keeping your site fast, secure, and always online. Contact us for pricing.
Starter
Basic Plan
KSh12,000
per month
Essential IT support for small teams getting started.
✓Help Desk Support (3 hours)
✓Software Troubleshooting (5 hours)
✓Remote Support (3 hours)
✓Basic System Health Checks
✓Email & Login Issue Support
Most Popular
Growth
Business Plan
KSh22,000
per month
Full-spectrum support for actively growing businesses.
✓Full Help Desk Support
✓Software Troubleshooting (8 hours)
✓Cloud & Email Support
✓Remote or On-Site Maintenance (7 hours)
✓Monthly System Check-Up
✓Basic Cybersecurity Checks
✓User Account Management
Enterprise
Premium Plan
KSh50,000
per month
Priority IT management for established organisations.
✓Priority Support (First in Queue)
✓On-Site Visits Included
✓Cloud + Email Administration
✓Full IT System Management
✓Regular Maintenance & Monitoring
✓Backup Management
✓Dedicated Account Manager
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Not sure which plan is right for you?
Contact us on WhatsApp or call us — we'll assess your needs and recommend the best fit. All plans can be customised.
Get in Touch
We're Ready to Help Your Business Thrive
Reach out via phone, WhatsApp, email, or social media — our team responds fast.
Contact Details
Whether you need immediate support, want to learn more about our packages, or just have a question — we're here. Reach us through any of the channels below.
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